“Performance Rewards at Bingo Inc.”
The hands-on exercise presented in th
is section will allow you to analyze this introductory case using a number of proposed worksheets.
Now, download and open the case “Performance Rewards at Bingo Inc.”.
You may use this case analysis guide as you complete the exercise,
or follow these step-by-step instructions:
1) Carefully read the opening paragraph.
2) Carefully read the final paragraph.
3) Recall to mind the course context of the case.
4) List all the tasks assigned in the final paragraph.
1) Carefully read the case, from start to finish.
2) If desired, sketch your own outline of the situation.
3) Create a list of the facts and interpretations.
Keeping in mind that facts may simultaneously be causes and effects in management situations, use the worksheet provided to construct a causal chain with the facts you identified in the previous step.
Download these worksheets:
- Facts table: COMS
- Facts and interpretations list
- Causal chain
- The case analysis guide
Answer the following questions:
- Who are the main actors in the situation?
- What are the challenges they face?
- What are some of the interpretations of the identified challenges?
Worksheet: Challenges and consequences table
- What issues emerge to define the “big picture”?
Proper articulation of the overall issues is crucial in order to set limits for your subsequent analysis work. Based on your preceding work in this stage, define the overall issues that inform the case.
Now that you have carefully read the case, extracted the important information and defined the overall issues (big picture), you are ready to perform some in-depth analysis. This stage involves mobilizing a range of management concepts and theories in order to explore further aspects of the situation.
- What are some management concepts and theories that might be useful to me for this case analysis?
- Do I need any other information and where will I find it?
1) Typically, your instructor will have already assigned readings on management concepts and theories that contribute to understanding of the challenges presented by the case. Don’t forget to refer to these readings.
2) For useful guidance, refer back to the list of tasks you created at the beginning of this hands-on exercise.
3) Answer this further leading question:
- What hypothesis does my analysis suggest to me?
After completing your analysis of the case:
- Consider possible options
- Assess those options
- Select a preferred option
- Plan how to implement your preferred option
1) Your key to success in a case method activity lies in your ability to place yourself in the role of the main actors. You must imagine yourself standing in their shoes.
2) For useful guidance, refer back to the list of tasks you created at the beginning of this exercise.
- What options exist to resolve the overall issues?
- What are the pros and cons of each option?
- What is your preferred option?
- What factors make your final choice the best option?
- How will you implement this option?
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